Returns & Refunds

Last updated: July 2, 2026

Digital Products Policy

Due to the digital nature of our products, all sales are final once a file has been downloaded. However, we want to ensure your satisfaction:

  • If you experience technical issues with your download, contact our support team
  • If you received the wrong product, we will provide the correct one
  • If a product is defective or doesn't match the description, we will provide a replacement or refund

How to Request a Refund

  1. Contact our support team at support@giysidukkani.com
  2. Provide your order number and reason for your request
  3. Our team will review your request and provide instructions

Refund Processing

Approved refunds will be issued to the original payment method. Processing times vary by payment provider:

  • Credit/Debit Cards: 5-10 business days
  • PayPal: 3-5 business days
  • Klarna: 5-7 business days

Contact Support

Need help with a return or refund? Contact our support team or email us at support@giysidukkani.com